North Idaho Services Directory

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  3. 2-1-1 Idaho Careline
Basic Information
PO Box 83720 Boise ID 83720
County: Ada


Alternate Phone:



This is a free, statewide comprehensive referral service that provides contact information for community resources to health and human services. Free statewide community Information and Referral service. Programs include free or low cost Health and Human services or social services, such as Rental Assistance, Energy Assistance, Medical Assistance, Food and Clothing, Child Care Resources, Emergency Shelter, and more.

How to Request a Navigation Referral

For a referral to Navigation contact the Idaho Careline by dialing 2-1-1.

The call center is open Monday – Friday, 8:00am to 5:00pm (except holidays).

Ask for a referral to Navigation Services.

The call center is in Boise and stays open an additional hour to cover North Idaho.

Contact Options:

  • Phone: 2-1-1 (if this number doesn’t work use full number below)
  • Phone: 1-800-926-2588\
  • Text: Text your Zip Code to 898211
  • Email: [email protected]

A website is available to access the Careline resource database:

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