North Idaho Services Directory

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  3. Idaho Dept. of Health & Welfare
Basic Information
1120 Ironwood Dr. #201 Coeur d'Alene ID 83814
County: Kootenai
Alternate Phone:



Mon-Fri 8:00am-5:00pm


Food Stamps/Financial Assistance, medicaid, CHIP Programs, child care subsidy applications, SNAP applications, Medical public assistance, medicare savings programs, ebt card services, TANF applications, Telephone service payment assistance

Region 1 Contacts & links for Coeur d'Alene, Kellogg, and Sandpoint/Ponderay

Coeur d'Alene:

1120 Ironwood Building
1120 Ironwood Drive
Coeur d’Alene, ID 83814
Hours: 8:00am – 5:00pm
Monday through Friday (except holidays)

Food Stamps and other Assistance Benefits

Child Support Services

(Establishment of child support obligations, paternity establishment, child support enforcement, alter child support orders)

Criminal History Unit
(Background checks for individuals who provide direct care and service to program participants or individuals who may be certified or licensed by the Department)

Healthy Connections
(Primary care case management program for Idaho Medicaid)

Navigation Services
(Provide information & assistance with accessing Health & Welfare and community resources, identify opportunities for prevention & early intervention)
2-1-1 or 1-800-926-2588

Regional Medicaid Services (RMS)
(Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program)

Medicaid Enrollment & Assistance

Self Reliance Benefits Program
(Food Stamps, Family Medical/Medicaid Assistance, Idaho Child Care Program, Temporary Assistance for Families in Idaho (TAFI), Aid for the Aged, Blind & Disabled (AABD), Personal Care Services, Home and Community Based Services and Nursing Home Assistance)

  • Financial Assistance & Food Stamps
  • Family Medical/Medicaid Services
  • Nursing Home Services

1250 Ironwood Building
1250 Ironwood Drive Suite 100
Coeur d’Alene, ID 83814-2681
Hours: 8:00am – 5:00pm
Monday through Friday (except holidays)

Child Protection - Idaho Child Abuse & Neglect Hotline
(Child Protection Reporting (24-hour)
1-855-552-KIDS (855-552-5437)

Children & Family Services
(Child Protection, Adoptions, Foster Care Licensing)

Moody Building
2195 Ironwood Court
Coeur d’Alene, ID 83814-2655
Hours: 8:00am – 5:00pm
Monday through Friday (except holidays)

Behavioral Health Services

Mental Health Services- Adult & Children
(Services for adults, children and families who are in need of mental health treatment. People will not be denied services based on inability to pay. A discounted sliding fee schedule is avilable based on family size and incomes)

After Hours Crisis Line - Children

After Hours Crisis Line - Adults

Substance Use Services
Contact our contract provider BPA at 1-800-922-3406

Developmental Disabilities Program / Infant Toddler
(DD & Infant Toddler eligibility determination, early intervention services for children from birth to age three, family support, behavioral intervention)

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